eGain Q1 Revenue Falls 7% to $21.9 Million; Net Income Drops to $1.6 Million
eGain reported fiscal first-quarter 2027 results for the quarter ended September 30, 2026. Total revenue was $21.9 million, down 7% from a year earlier, though the company said it was above the high end of its guidance. GAAP net income fell to $1.6 million, or $0.06 per share, from $2.8 million, or $0.10 per share, and the company reiterated its full-year fiscal 2027 outlook.
Key points
- Total revenue was $21.9 million, down 7% from $23.5 million a year earlier, and above the high end of company guidance.
- GAAP net income was $1.6 million, or $0.06 per share, versus $2.8 million, or $0.10 per share, in Q1 fiscal 2026.
- On October 30, 2026, the compensation committee approved fiscal 2026 variable cash pay at 85% of target, including $85,000 for CEO Ashutosh Roy.
The filing
Written by AI on Nov 9, 2026, 8:28 AM ET, from this filing only. Written later: this filing was briefed after the fact, when past filings were added to the site, so the brief may be read with hindsight; the filing itself is the record of what was known on November 05, 2026.
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