Forward Air signs two-year deal to keep significant share of major customer business
Forward Air entered a definitive two-year agreement with one of its largest customers, which will keep using the company for a significant portion of its current services. Certain other services will be transitioned away between November 2026 and March 2027, and the company says this is not expected to materially affect 2026 revenue. The company expects annual revenue from the customer in each contract year from 2026 to 2028 to exceed the customer's total 2025 revenue contribution, which management says should bring more visibility and predictability to the business.
Key points
- Two-year agreement covers a significant portion of services currently provided to one of the largest customers
- Transition of certain services expected between November 2026 and March 2027
- Transition not expected to materially impact 2026 revenue
- Annual revenue from the customer expected to exceed its 2025 total contribution in each year from 2026 to 2028
The filing
Written by AI on Nov 9, 2026, 8:29 AM ET, from this filing only. Written later: this filing was briefed after the fact, when past filings were added to the site, so the brief may be read with hindsight; the filing itself is the record of what was known on October 28, 2026.
Briefs are written by AI from the filing text and can contain mistakes — open the filing before acting on anything. Impact (1-5) and tone are the AI's reading of the filing for shareholders, not a price forecast. Not investment advice.