Hartford names Shekar Pannala CIO and Jeffery Hawkins chief data, AI and operations officer
The Hartford's executive vice president and chief information and operations officer, Deepa Soni, resigned effective immediately on March 27, 2025, to pursue an external opportunity. The company split the role: Shekar Pannala is now chief information officer, leading Technology and cyber security, and Jeffery Hawkins is chief data, AI and operations officer, also leading Operations, both reporting to Chairman and CEO Christopher Swift.
Key points
- Deepa Soni resigned as executive vice president and chief information and operations officer on March 27, 2025, effective immediately, and will advise the company into the second quarter.
- Shekar Pannala, previously global CIO at Chubb, was named chief information officer and leads Technology, cyber security, infrastructure and cloud modernization.
- Jeffery Hawkins, formerly chief information officer at CVS Health, was named chief data, AI and operations officer and now leads Operations in addition to data, analytics and AI.
- The filing does not disclose compensation changes or financial figures for the new roles.
The filing
Written by AI on Nov 8, 2026, 1:30 AM ET, from this filing only. Written later: this filing was briefed after the fact, when past filings were added to the site, so the brief may be read with hindsight; the filing itself is the record of what was known on March 31, 2025.
Briefs are written by AI from the filing text and can contain mistakes — open the filing before acting on anything. Impact (1-5) and tone are the AI's reading of the filing for shareholders, not a price forecast. Not investment advice.