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ServiceNow (NOW)

NYSE Information Technology Systems Software S&P 500
$101.97
-0.39 (-0.38%)
Close of Nov 06, 2026 · end-of-day data
Source: ServiceNow's 10-K / 10-Q XBRL data on SEC EDGAR · fetched Nov 05, 2026

Revenue, net income & free cash flow

Income statement

fiscal years · USD
Fiscal yearFY2016FY2017FY2018FY2019FY2020FY2021FY2022FY2023FY2024FY2025
Revenue$1.39B$1.92B$2.61B$3.46B$4.52B$5.90B$7.25B$8.97B$10.98B$13.28B
Cost of revenue$399.00M$499.86M$622.66M$796.00M$987.00M$1.35B$1.57B$1.92B$2.29B$2.98B
Gross profit$991.99M$1.42B$1.99B$2.66B$3.53B$4.54B$5.67B$7.05B$8.70B$10.29B
Research & development$285.24M$377.52M$529.50M$749.00M$1.02B$1.40B$1.77B$2.12B$2.54B$2.96B
Operating income-$382.17M-$64.40M-$42.43M$42.00M$199.00M$257.00M$355.00M$762.00M$1.36B$1.82B
Interest expense$33.28M$53.39M$52.73M$33.00M$33.00M$28.00M$27.00M———
Pre-tax income-$410.42M-$113.41M-$39.02M$67.00M$150.00M$249.00M$399.00M$1.01B$1.74B$2.26B
Income tax$3.83M$3.44M-$12.32M-$560.00M$31.00M$19.00M$74.00M-$723.00M$313.00M$513.00M
Net income-$414.25M-$116.85M-$26.70M$626.70M$119.00M$230.00M$325.00M$1.73B$1.43B$1.75B
EBITDA-$299.09M$49.48M$107.18M$294.00M$535.00M$729.00M$788.00M$1.32B$1.93B$2.56B
EPS (basic)$-2.52$-0.68$-0.15$3.36$0.61$1.16$1.61$1.70$1.38$1.69
EPS (diluted)$-2.52$-0.68$-0.15$3.18$0.59$1.13$1.60$1.68$1.37$1.67
Diluted shares164.53M171.18M177.85M197.22M202.48M203.17M203.53M1.03B1.04B1.05B
Gross margin71.3%73.9%76.1%77.0%78.2%77.1%78.3%78.6%79.2%77.5%
Operating margin-27.5%-3.4%-1.6%1.2%4.4%4.4%4.9%8.5%12.4%13.7%
Net margin-29.8%-6.1%-1.0%18.1%2.6%3.9%4.5%19.3%13.0%13.2%

Balance sheet

fiscal years · USD
Fiscal yearFY2016FY2017FY2018FY2019FY2020FY2021FY2022FY2023FY2024FY2025
Cash & equivalents$401.24M$726.50M$566.20M$776.00M$1.68B$1.73B$1.47B$1.90B$2.30B$3.73B
Short-term investments—$1.05B$931.72M$915.32M$1.42B$1.58B$2.81B$2.98B$3.46B$2.56B
Receivables$322.76M$437.05M$574.81M$835.28M$1.01B$1.39B$1.73B$2.04B$2.24B$2.63B
Total current assets$1.34B$2.42B$2.34B$2.83B$4.52B$5.22B$6.65B$7.78B$9.19B$10.47B
Goodwill$82.53M$128.73M$148.84M$157.00M$241.00M$777.00M$824.00M$1.23B$1.27B$3.58B
Total assets$2.03B$3.55B$3.88B$6.02B$8.71B$10.80B$13.30B$17.39B$20.38B$26.04B
Total current liabilities$1.07B$2.04B$2.01B$2.75B$3.74B$4.95B$6.00B$7.37B$8.36B$10.44B
Short-term debt————$0$92.00M$0——$0
Long-term debt———$694.98M$1.64B————$1.49B
Total debt———$694.98M$1.64B$92.00M$0——$1.49B
Total liabilities$1.65B$2.77B$2.77B$3.89B$5.88B$7.10B$8.27B$9.76B$10.77B$13.07B
Shareholders' equity$541.09M$778.74M$1.11B$2.13B$2.83B$3.69B$5.03B$7.63B$9.61B$12.96B

Cash flow

fiscal years · USD
Fiscal yearFY2016FY2017FY2018FY2019FY2020FY2021FY2022FY2023FY2024FY2025
Operating cash flow$159.08M$642.94M$811.09M$1.24B$1.79B$2.19B$2.72B$3.40B$4.27B$5.44B
Capital expenditures$105.56M$150.51M$224.46M$265.00M$419.00M$392.00M$550.00M$694.00M$852.00M$868.00M
Free cash flow$53.52M$492.43M$586.63M$971.00M$1.37B$1.80B$2.17B$2.70B$3.42B$4.58B
Investing cash flow-$108.24M-$883.95M-$347.42M-$725.00M-$1.51B-$1.61B-$2.58B-$2.17B-$2.50B-$1.69B
Financing cash flow-$55.75M$538.89M-$607.43M-$302.00M$597.00M-$506.00M-$344.00M-$803.00M-$1.34B-$2.34B
Share buybacks$0$55.00M$0$0—$0$0$538.00M$696.00M$1.84B
Stock-based compensation$317.65M$394.00M$543.95M$662.00M$870.00M$1.13B$1.40B$1.60B$1.75B$1.96B
Depreciation & amortization$83.08M$113.88M$149.60M$252.00M$336.00M$472.00M$433.00M$562.00M$564.00M$738.00M

Quarterly figures are rebuilt from the year-to-date totals companies report — Q4 is the full year minus the first nine months, since no 10-Q is filed for it. Values are as filed; later restatements replace earlier ones. Fiscal years are labelled by the calendar year in which they end.