Western Union Q2 revenue falls 4% to $1.03 billion; names Ben Hawksworth COO
Western Union reported second-quarter 2025 revenue of $1.03 billion, down 4% from a year earlier, with GAAP EPS of $0.37 versus $0.41 and net income of $122.1 million, down 13%. The company cited a slowdown in its North America retail business and lower Iraq revenue, partly offset by growth in Branded Digital and Consumer Services. It also gave full-year 2025 GAAP EPS guidance of $1.45 to $1.55 and named Ben Hawksworth chief operating officer, effective July 22, 2025.
Key points
- Q2 2025 revenue was $1.03 billion versus $1.07 billion a year earlier, down 4%; adjusted revenue excluding Iraq fell 1%.
- GAAP EPS was $0.37 versus $0.41; adjusted EPS was $0.42 versus $0.44.
- 2025 outlook: GAAP revenue of $4,085 million to $4,185 million and GAAP EPS of $1.45 to $1.55.
- Ben Hawksworth was appointed COO on July 22, 2025, with a base salary of $550,000 effective August 1, 2025.
The filing
Written by AI on Nov 8, 2026, 6:56 AM ET, from this filing only. Written later: this filing was briefed after the fact, when past filings were added to the site, so the brief may be read with hindsight; the filing itself is the record of what was known on July 28, 2025.
Briefs are written by AI from the filing text and can contain mistakes — open the filing before acting on anything. Impact (1-5) and tone are the AI's reading of the filing for shareholders, not a price forecast. Not investment advice.