AI brief of an SEC Form 8-K · ServiceNow (NOW)

ServiceNow Q4 revenue rises 21% to $2,957 million; board adds $3 billion buyback

Mixed Impact 4 of 5 earnings Written later

ServiceNow reported fourth-quarter 2024 total revenues of $2,957 million, up 21% year over year, and full-year 2025 subscription revenue guidance of $12,635 million to $12,675 million, growth of 18.5% to 19%. The board also authorized an additional $3.0 billion in share repurchases, which the company says is aimed at managing dilution.

Key points

  • Q4 2024 GAAP net income was $384 million, or $1.86 per basic share and $1.83 per diluted share.
  • FY 2025 GAAP subscription revenue guidance is 18.5% to 19% year-over-year growth, compared with 23% GAAP subscription revenue growth in 2024.
  • Board authorized $3.0 billion in additional repurchases; about $266 million remained under the original $1.5 billion program as of December 31, 2024.
  • Q1 2025 GAAP subscription revenue guidance is $2,995 million to $3,000 million.

The filing

CompanyServiceNow (NOW)
Form8-K, current report
Filed with the SECJan 29, 2025, 4:13 PM ET
Accession number0001373715-25-000007

Items reported: 2.02 Results of Operations8.01 Other Events

Read the filing on SEC.gov ↗

Written by AI (Anthropic Claude, claude-haiku-5-5) on Nov 8, 2026, 1:21 AM ET, from the text of the filing and its press-release exhibits only. Written later: this filing was briefed after the fact, when past filings were added to the site, so the brief may be read with hindsight; the filing itself is the record of what was known on January 29, 2025.

Briefs are written by AI from the filing text (each brief's own page names the model) and can contain mistakes — open the filing before acting on anything. Impact (1-5) and tone are the model's reading of the filing for shareholders, not a price forecast. Not investment advice.