Every material Form 8-K ServiceNow filed with the SEC in 2024, read and summarized by AI: what happened, the key figures, whether it reads positive or negative for shareholders, and how big a deal it is (impact 1-5). Newest first; each brief links to its own page and to the filing on SEC.gov.
ServiceNow amended employment agreements with Chairman and CEO William R. McDermott, CFO Gina Mastantuono and Chief People Officer Jaqueline Canney, effective January 1, 2025, to incorporate a new Executive Severance Policy. The policy standardizes severance payments and benefits for the executive leadership team, including enhanced payments tied to a change in control.
Agreements dated December 24, 2024; amendments take effect January 1, 2025
Change-in-control terms: 2 times salary plus target bonus for the CEO and 1.5 times for other eligible employees, with 100% vesting of time-based RSUs
Non-change-in-control CEO severance: cash equal to annual base salary, actual bonus, and 12 months of COBRA coverage
Filing does not state a dollar value of potential payments
ServiceNow reported third-quarter 2024 total revenues of $2,797 million, up 22% year over year, and GAAP net income of $432 million, or $2.07 per diluted share, compared with $242 million, or $1.17, a year earlier. The company raised its full-year 2024 GAAP subscription revenue guidance to $10,655 million to $10,660 million and named Amit Zavery president, chief product officer and chief operating officer, effective October 28, 2024.
Q3 2024 total revenues of $2,797 million, up 22% year over year; subscription revenues of $2,715 million, up 23%
GAAP net income of $432 million, or $2.07 per diluted share, versus $242 million, or $1.17, in Q3 2023
Full-year 2024 GAAP subscription revenue guidance raised to $10,655 million to $10,660 million
Amit Zavery appointed president, chief product officer and chief operating officer, effective October 28, 2024
ServiceNow reported second-quarter 2024 total revenues of $2,627 million, up 22% year over year, and raised its 2024 subscription revenue guidance to $10,575 million to $10,585 million. The same day, President and Chief Operating Officer CJ Desai agreed to resign effective immediately after an internal investigation found that he and another individual violated company policy over a 2023 hire tied to a U.S. Army government contract, and the Department of Justice has opened its own investigation.
Total revenues $2,627 million, up 22% year over year; subscription revenues $2,542 million, up 23%.
GAAP net income $262 million, or $1.26 per diluted share, versus $1,044 million in Q2 2023.
Full-year 2024 subscription revenue guidance set at $10,575 million to $10,585 million.
CJ Desai resigned effective July 24, 2024; Chris Bedi named interim Chief Product Officer.
Briefs are written by AI from the filing text (each brief's own page names the model) and can contain mistakes — open the filing before acting on anything. Impact (1-5) and tone are the model's reading of the filing for shareholders, not a price forecast. Not investment advice.
Only material 8-Ks get a brief: results, deals, executive changes, restructuring, impairments, delisting notices, restatements, cybersecurity incidents and other disclosed events. Routine filings (vote results, exhibits only) are skipped. Every ServiceNow filing is on SEC EDGAR ↗. 8-K briefs of other companies →